The rules for using Jolts.

1. Using Jolts

Jolts provides company-level observations and supporting evidence for research and sales workflows through SMS conversations. You must be at least 18 and old enough to enter a binding contract where you live. If you use the service for an organization, you must have authority to accept these terms for it. Launch enrollment supports US and Canadian mobile numbers; availability and company coverage vary. Other countries are not currently supported.

2. Accounts and access

Signup verifies a US or Canadian phone number, then collects your name, email and explicit consent to recurring automated SMS from Jolts, including company suggestions, conversation replies, and service notices. Frequency varies with your activity and settings. Phone verification creates your account; you must complete your profile and message consent before using the agent. Reply STOP to withdraw SMS consent. Message and data rates may apply. Delivery depends on your carrier and is not guaranteed. For help, email support@jolts.xyz. You are responsible for keeping access to your mobile number secure. Do not attempt to access another person’s account. Tell us promptly if you believe access has been compromised.

3. Acceptable use

You may use delivered results in your ordinary internal business workflows. You may not scrape or systematically reconstruct the corpus, resell or redistribute the service or its dataset, evade limits, probe another tenant, interfere with the service, or use results for unlawful discrimination, consumer surveillance, personal profiling, spam, or harassment.

Bulk use, redistribution, or a competing dataset requires a separate written agreement and must remain compatible with upstream data rights.

4. Evidence, not certainty

Jolts provides evidence, not a prediction or guarantee that a company will buy, respond, or be a suitable customer. Dates, confidence, coverage, and explanations can be incomplete or wrong. You are responsible for reviewing the cited evidence and deciding whether and how to act.

5. Plans and payment

Starting a conversation creates a free account. No credit card is required. No overage charges apply, and reaching a usage limit does not automatically upgrade you.

To purchase a paid plan, ask in your conversation for an upgrade link. Payment and subscription changes take place on a Stripe-hosted page. Review the price, currency, taxes, billing interval, and renewal terms there before confirming. A payment link or a message asking about a plan is not a completed purchase. Paid subscriptions renew automatically at the agreed interval until canceled.

To cancel, ask “cancel my subscription” and complete the cancellation on the Stripe page we send you. That page shows when cancellation takes effect. You can also email support@jolts.xyz for help, including if you have stopped texts or lost access to your phone. Replying STOP or pausing suggestions stops messages or delivery; it does not cancel a paid subscription.

Applicable plan allowances are shown before purchase and can be requested by text. Unless required by law or stated in your purchase terms, payments are non-refundable. Contact support about incorrect charges. We will notify affected members before a price change takes effect, giving them an opportunity to cancel before the new price applies.

6. Data and sources

Results may incorporate permitted third-party source material. References and attribution remain with the result where required. Rights can change; we may correct, expire, suppress, or remove evidence and derived results to honor source policy, deletion, or takedown obligations.

7. Intellectual property

We retain rights in the service, software, schemas, and original curation. You retain rights in your queries and account content. These terms do not transfer ownership of source material or grant rights beyond the permitted use of delivered results.

8. Suspension and termination

You may stop using Jolts at any time. Use Security & data in your account to schedule deletion, or contact support for help. Deletion cancels subscriptions without a refund before removing your account and its data. We may suspend or terminate access for non-payment, security risk, material breach, unlawful use, or activity that threatens the service or source rights. Where practical, we will give notice and a chance to cure.

9. Disclaimers and liability

The service is provided “as is” and “as available” to the extent the law permits. We do not promise uninterrupted operation, exhaustive market coverage, or business outcomes. To the extent permitted by law, neither party is liable for indirect, special, incidental, or consequential damages. Where legally permitted, our aggregate liability for the service will not exceed the amount you paid for it during the twelve months before the event giving rise to the claim. Nothing in these terms excludes rights, remedies, warranties, or liabilities that applicable law does not allow us to exclude.

10. Changes and contact

We may update these terms as the service changes. We will post the revised date and notify affected members of material changes before they take effect, except where immediate changes are necessary for legal or security reasons. Changes do not retroactively remove rights you already have. Questions can be sent to support@jolts.xyz.